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Conflicts occur when two or more schools submit a student school association (enrollment) record for the same STN with the same entry/exit date or overlapping entry/exit dates where both schools have been identified as primary school ‘true’.
Conflicts occur when two or more schools have enrollment with a student (one school is primary ‘true’ and one school is primary ‘false’) and both schools submit a student education organization responsibility record where the accountable school IDs are not matching.
Records creating a conflict will cause the student to have a status of ‘excluded’ for certification in ALL the conflicting schools. Conflict records not resolved will not be counted in ANY school’s certification totals.
Conflicts are to be resolved in a timely manner.
To resolve enrollment conflicts:
Verify accuracy of data in the school’s SIS and if needed make any necessary corrections.
Contact the school provided in the conflict message to resolve any necessary data corrections on the Student School Association (enrollment) record.
Utilize the Data Exchange Contacts found within DEX 2.0 validation portal to locate person(s) and their email identified as a Data Exchange Contact report found on the Overview tab within the Data Exchange contact to assist with resolving the conflict.
To resolve accountable school conflicts:
Verify accuracy of data in the school’s SIS and if needed make any necessary corrections.
Contact the school provided in the conflict message to resolve any necessary data correction on the Student Ed Org Responsibility Association record.
Utilize the Data Exchange Contacts found within DEX 2.0 validation portal to locate person(s) and their email identified as a Data Exchange contact to assist with resolving the conflict. (see picture below)
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