How to Resolve Student Attendance Conflicts

Owned by IDOE
Last updated: Apr 22, 2024 by Emma Kershner
1 min read

Overview:

Conflicts occur when two or more schools submit a student school association (enrollment) record for the same STN with the same entry/exit date or overlapping entry/exit dates where both schools have been identified as primary school ‘true’.

Conflicts occur when two or more schools have enrollment with a student (one school is primary ‘true’ and one school is primary ‘false’) and both schools submit a student education organization responsibility record where the accountable school IDs are not matching.

Records creating a conflict will cause the student to have a status of ‘excluded’ for certification in ALL the conflicting schools. Conflict records not resolved will not be counted in ANY school’s certification totals.

Conflicts are to be resolved in a timely manner. 

To resolve enrollment conflicts: 

  • Verify accuracy of data in the school’s SIS and if needed make any necessary corrections.

  • Contact the school provided in the conflict message to resolve any necessary data corrections on the Student School Association (enrollment) record.

  • Utilize the Data Exchange Contacts found within DEX 2.0 validation portal to locate person(s) and their email identified as a Data Exchange contact to assist with resolving the conflict.

To resolve accountable school conflicts:

  • Verify accuracy of data in the school’s SIS and if needed make any necessary corrections.

  • Contact the school provided in the conflict message to resolve any necessary data correction on the Student Ed Org Responsibility Association record.

  • Utilize the Data Exchange Contacts found within DEX 2.0 validation portal to locate person(s) and their email identified as a Data Exchange contact to assist with resolving the conflict.