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Conflicts occur when two or more schools submit student school associations (enrollment) records that include the same or overlapping entry and/or exit date dates for the same STN where both schools are identified as primary “True”.
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Verify accuracy of data in the school’s SIS and if needed make any necessary corrections.
Check Entry/Exit dates for accuracy (no one day grace is allowed)
Check if Primary School is identified accurately with “True” or “False”
Contact the school provided in the conflict message to resolve any necessary data corrections.
Utilize the Data Exchange Contact report found on the Overview tab Contacts button (Find Education Organization Contacts) in DEX to locate the person and email to reach out Data Exchange contact email for assistance with resolving the conflict.
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