Special Education: How to Resolve Conflicts

Conflicts occur when two or more schools submit student Special Education Records that are both active as of the count day(s) in question.

Records creating a conflict will cause the student to have a status of ‘excluded’ for certification in ALL the conflicting schools. Conflict records not resolved will not be counted in ANY school’s certification totals.

Conflicts are to be resolved in a timely manner. 

  • Note: A conflict will not be caused if when a public school reports a student with a choice voucher or “undefined” program record.

To resolve conflicts: 

  • Verify accuracy of data in the school’s SIS and if needed make any necessary corrections.

    • Check Entry/Exit dates for accuracy (no one day grace is allowed)

  • Contact the school provided in the conflict message to resolve any necessary data corrections.

    • Note: In the case of a school placing a child at another school to receive services, the originating/responsible school should be publishing the record (IDOE recommends the receiving school create, but not publish a Special Education record for tracking purposes).

  • Utilize the Data Exchange Contact report found on the Overview tab to locate the person and email to reach out for assistance with resolving the conflict.